Amana
Takaful Insurance, the leading insurance provider in Sri Lanka, is proud to
announce a groundbreaking partnership with BIMA Lanka to introduce telemedicine
benefits as an added value for all its policyholders. This service offers
policyholders unlimited consultations with qualified doctors over the phone,
ensuring immediate and convenient healthcare access whenever needed. As a
pioneer in integrating telemedicine into insurance services, Amana Takaful
Insurance continues to enhance customer experience with value-added benefits.
Through
this partnership, policyholders can access licensed doctors 24/7 via phone
consultations, receiving round-the-clock medical support from anywhere in
the country. Consultations are available in English, Sinhala, and Tamil,
ensuring accessibility for Sri Lanka’s diverse population. With unlimited doctor
consultations, customers can seek medical advice without restrictions.
“We
are excited to introduce telemedicine services as part of our takaful insurance
offerings,” said Siva Karthigun, Chief Executive Officer at Amana Takaful
General. “This partnership with BIMA Lanka reflects our commitment to
delivering innovative solutions that prioritize the well-being of our
customers. We are confident that this valuable addition will exceed customer
expectations.”
Mafaz
Mazeen, Director and Country Manager of BIMA Sri Lanka, added: “At BIMA, our
mission is to make healthcare affordable, accessible, and convenient for
everyone. This partnership with Amana Takaful marks a significant milestone,
introducing not just unlimited doctor consultations but also cashless OPD
services, a first-of-its-kind initiative in Sri Lanka. By integrating
telemedicine with hassle-free outpatient care, we are ensuring that
policyholders receive the best possible healthcare experience without financial
or logistical barriers.”
With
this initiative, Amana Takaful Insurance reaffirms its dedication to
innovation, accessibility, and customer-centric services—ensuring policyholders
receive the support they need anytime, anywhere.
The service is powered by BIMA Doctor, a mobile-based healthcare
model offered by BIMA Services Pvt. Ltd., a subsidiary of BIMA Milvik, UK. BIMA
Doctor provides a range of health programs and unlimited access to qualified
medical professionals, significantly improving healthcare accessibility for
underserved communities. BIMA Milvik has a proven track record of reaching 35
million customers across nine countries in Africa and Asia, making it a trusted
global leader in digital healthcare solutions.